FAQ sur l'abonnement

Managing your subscription is very easy.
Just login to your account, either with your email and password or with a passwordless login.
Once you’ve accessed your customer portal, click on “Manage Subscriptions” to be able to change your delivery schedule, skip your next delivery, modify the products included in your subscription or simply cancel it.

Here’s a quick video showing how to do it. If you still need help, contact us atsupport@guudwoman.comor via our live chat.

Do you need to skip one delivery but, after that, you want to resume your usual schedule? Not a problem!

You can do this by just logging in to your account and clicking on “Manage Subscriptions”. You will be able to edit your subscription details in the dashboard.

We have recorded some videos to make this process as smooth as possible - take a look at them here.

If you still need help, contact us at support@guudwoman.com or via our live chat.

Sometimes we just have enough Guuds to keep going a little bit longer, that’s when it might come in handy to change your next planned delivery.

Or do you feel like you might benefit to receive your Guuds every 45 or even 60 days? That’s ok!

You can do this by just logging in to your account and clicking on “Manage Subscriptions”. You will be able to edit your subscription details in the dashboard.

We have recorded some videos to make this process as smooth as possible - take a look at them here.

If you still need help, contact us at support@guudwoman.com or via our live chat.

Whether you are on holiday or you’ve just moved house, you can have your Guuds delivered to your preferred address. 

Just login to your account and click on “Manage Subscriptions”. You will be able to edit your subscription details in the dashboard.

We have recorded some videos to make this process as smooth as possible - take a look at them here.

If you still need help, contact us at support@guudwoman.com or via our live chat.

Do you want to add a one-off product to your order or edit permanently the Guuds you receive? 

You can add or swap products in your subscription by simply logging in to your account and clicking on “Manage Subscriptions”. You will be able to edit your subscription details in the dashboard.

We have recorded some videos to make this process as smooth as possible - take a look at them here.

If you still need help, contact us at support@guudwoman.com or via our live chat.

You can cancel your subscription any time, but we will be sad to see you go.

You can do this by just logging in to your account and clicking on “Manage sSubscription”. You will be able to cancel your subscription details in the dashboard.

We have recorded some videos to make this process as smooth as possible - take a look at them here.

If you still need help, contact us at support@guudwoman.com or via our live chat.

Please note that you will not be refunded if you’ve been billed already - the cancellation will take effect from your next billing cycle.

If you still need help, contact us at support@guudwoman.com or via our live chat.